Shipping Policy

At Shinzaa, we aim to provide a smooth and reliable shipping experience for our customers across the United States. Below you’ll find important details about our shipping process, delivery timeframes, and other key logistics information.

Order Processing Time

All orders are processed within 1–3 business days after the order is placed. Once processed, your package will be handed over to our logistics partners for delivery.

Estimated Delivery Time

Our standard estimated delivery timeframe is 14–21 business days from the shipping date. Some items fulfilled from our U.S.-based warehouses may arrive faster, typically within 3–7 business days.

Please refer to each product’s detail page for the most accurate shipping estimate, as times may vary depending on warehouse location, carrier performance, and seasonal demand.

Shipping Areas

We currently ship to all 50 U.S. states, including Alaska and Hawaii. We do not support international shipping outside of the United States at this time.

Shipping Fees

Shipping fees, if any, will be clearly shown at checkout. Occasionally, we offer limited-time promotions with free shipping or discounted rates, especially during flash sale events.

Tracking Your Order

Once your order has been shipped, a tracking number will be sent to your email. You can use this number to track your delivery status through the carrier’s website.

Delayed or Lost Shipments

If your order hasn’t arrived within the expected timeframe, please first check the tracking link provided. If further assistance is needed, feel free to contact us at support@shinzaa.com. We’re here to help and will respond within 24 hours.

Incorrect or Incomplete Addresses

Please ensure that your shipping address is entered correctly during checkout. We cannot be held responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

Pre-Order & Backorder Items

If your purchase includes any pre-order or temporarily out-of-stock items, estimated shipping times will be clearly noted on the product page. These items may ship separately or later than in-stock products.

Thank you for choosing Shinzaa. We appreciate your trust and will do our best to deliver your favorite finds on time!