Terms & Conditions

Welcome to Shinzaa. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.

1. Overview

This website is operated by ClickNest Holdings Limited, registered at FLAT/RM A 12F ZJ 300, 300 LOCKHART ROAD, WAN CHAI, HONG KONG. Throughout the site, the terms “we,” “us,” and “our” refer to Shinzaa. By visiting our site or purchasing from us, you engage in our service and agree to these terms.

2. Eligibility

You must be at least 18 years old or have the consent of a legal guardian to use this website and place orders.

3. Product Information

We strive to ensure that product descriptions, images, and pricing are accurate. However, we do not warrant that all information is error-free or complete. Colors may vary slightly due to screen settings.

4. Order Acceptance & Cancellation

We reserve the right to refuse or cancel any order at our sole discretion. You may request a cancellation within 12 hours of placing your order, as long as it hasn’t been processed.

5. Shipping & Delivery

Our standard delivery window is 14–21 business days, with some items eligible for 3–7 day delivery. For full details, refer to our Shipping Policy.

6. Returns & Refunds

If your item is defective or not as described, contact us within 14 days of delivery. For eligibility, return instructions, and processing times, refer to our Return & Refund Policy.

7. Payment

All transactions are processed in USD via secure payment providers. We do not store any payment information on our servers.

8. User Conduct

You agree not to use this site for any unlawful purpose or violate any local, national, or international laws. Harassment, abuse, or misrepresentation is strictly prohibited.

9. Intellectual Property

All content on this site, including text, images, logos, and designs, is the property of Shinzaa or its licensors and is protected by intellectual property laws. You may not use any content without our express written permission.

10. Disclaimer

Our products and services are provided "as is" and "as available" without any warranties, express or implied. We are not liable for any damages arising from your use of this site or from any products purchased.

11. Limitation of Liability

To the maximum extent permitted by law, Shinzaa shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

12. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of California, USA, and applicable U.S. federal law.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time. The latest version will always be posted on this page. Continued use of the site constitutes acceptance of any updates.

14. Contact Information

For any questions about these Terms of Service, please contact us at support@shinzaa.com. We’re here to help!